PRIVACY POLICY

Privacy Policy

In this website, we value your trust, and we’re committed to protecting your privacy every step of the way. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website, engage with our services, or browse listings like AU Aspire Silicon City Phase 4.

We respect your right to online privacy, and we believe transparency is the foundation of any meaningful relationship, especially when it comes to handling personal data. Whether you're exploring properties, submitting inquiries, or connecting with us for a consultation, rest assured that your information is handled with care and responsibility.

Information We Collect

When you interact with our website or services, we may collect two types of information:

• Information you provide directly
• Information collected automatically

1. Information You Provide Directly:

This includes details you submit when filling out forms, scheduling site visits, or registering interest in a property:

• Full name, email address, phone number
• Property preferences and location interests
• Budget, financing stage, and other related insights
• Uploaded documents, if required for verification or communication
• Phone or chat conversations may be recorded/stored for training and support purposes

2. Information Collected Automatically:

As you navigate our platform, we may collect technical and usage information to improve your experience. This includes:

• Device type, browser, and IP address
• Session times and pages visited
• Search queries, click paths, and engagement patterns
• Location estimates based on network data

We use cookies and tracking tools to personalize your visit and simplify repeat access. You may disable cookies in your browser settings, but this may affect site performance.

How We Use Your Information

We use your personal data to deliver a seamless, personalized, and secure experience across our platform. Typical purposes include:

• Responding to your property inquiries and guiding you through project options like Silicon City Phase 4
• Scheduling site visits and coordinating with developers
• Recommending properties based on your preferences
• Sending relevant updates, offers, and follow-ups with your consent
• Facilitating communication with verified partners (e.g., loan consultants, developers)
• Preventing fraudulent activity and ensuring user security
• Improving platform functionality via analytics and feedback

Third-Party Sharing and Partner Communication

We may share limited data with:

• Trusted service partners (e.g., site visit teams, loan providers)
• Technology providers for platform maintenance and analytics
• Marketing partners with whom you’ve interacted

We never sell your personal data. Any shared information is protected under strict data privacy guidelines, and your consent remains a priority.

Your Rights and Controls

You can request to:

• View, update, or correct your personal data
• Withdraw consent for marketing communications
• Deactivate your profile or request data deletion

To submit any such request, contact us using the details at the bottom of this page. We aim to respond within a reasonable time frame.

Data Retention and Protection

We retain your data only as long as necessary for the service or legal obligations. Our systems have multiple layers of technical, administrative, and physical safeguards to protect your information.

In rare legal or regulatory situations, we may preserve your data for documentation purposes. Even after deletion, anonymized data may be used for analytics.

Links to Third-Party Sites

Our site may contain links to third-party platforms like developer portals or blogs. Once you leave our site, their privacy policies apply. Please review those before submitting personal data.

Children’s Privacy

AU Aspire Silicon City is intended for users aged 18+. We do not knowingly collect personal data from minors. If we discover any such data, it will be deleted immediately. If you believe a child has submitted data, please notify us.

Policy Updates

We may update this Privacy Policy from time to time based on evolving laws or service improvements. Any changes will be reflected here, and continued platform use means you accept the updated terms.

Contact Us

For questions, feedback, or privacy-related concerns, please contact us.